Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website arvio-studio.com and the purchase of any digital products offered on it (together, the "Service"). By accessing the site, creating an order or completing a purchase, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who we are

The Service is operated by Graciela Oliveira Pinho, an individual entrepreneur registered under CPF 407.711.448-90, established at Rua Primo Torquato, 00122, Residencial Moema, Apto. 12, Bloco 1, Jardim Tinen, CEP 14806-108, Araraquara – SP, Brazil (the "Company", "we", "us" or "our"). You can reach us at support@arvio-studio.com or +55 16 99964-5589.

2. Definitions

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter into a binding contract. If you buy on behalf of a company, you confirm you are authorised to bind that company to these Terms.

4. The products

We sell digital goods only: downloadable website templates, UI kits and source files. No physical item is shipped. Product descriptions, previews and included files are shown on the relevant product or pricing section. We make reasonable efforts to display Products accurately, but minor variations between previews and delivered files may occur.

5. Orders & payment

Prices are shown on the site in euros (EUR) unless stated otherwise and are for a one-time payment per the plan selected. Prices may include or exclude applicable taxes depending on your location; any tax due is shown before you confirm payment.

Payments are processed securely by Stripe. We do not receive or store your full card details. By submitting an Order you authorise us, through Stripe, to charge the stated amount. An Order is accepted, and a contract formed, when we confirm your purchase and make the Product available to you.

6. License

Subject to full payment and to these Terms, we grant you a non-exclusive, non-transferable license to use the purchased Products, with the scope depending on the plan you bought:

In all cases you may not: (a) resell, sublicense, redistribute or share the Products as digital assets, templates or stock; (b) make them available on any competing marketplace or template library; or (c) remove or alter proprietary notices. The specific license attached to your Order prevails where a conflict exists.

7. Delivery

Products are delivered digitally and immediately after your payment is confirmed, by a download link and/or by email to the address you provide. It is your responsibility to enter a valid email address. If you have not received your Product within a reasonable time, contact support@arvio-studio.com.

8. Refunds

Because the Products are digital and delivered instantly, refunds are handled under our Refund Policy, which forms part of these Terms. Your statutory consumer rights are not affected.

9. Intellectual property

All Products, the site, and their content (design, code, text, graphics and logos) are owned by the Company or its licensors and are protected by intellectual property laws. Buying a Product grants you the license above; it does not transfer ownership of any intellectual property to you.

10. Acceptable use

You agree not to use the Service to break any law, infringe the rights of others, distribute malware, attempt to gain unauthorised access, or use the Products to create material that is unlawful, defamatory or harmful. We may suspend or terminate access for breach of these Terms.

11. Third-party services

We rely on third parties such as Stripe (payments), our hosting provider and our email provider. Their services are governed by their own terms and privacy policies. We are not responsible for third-party services beyond our reasonable control.

12. Disclaimers

The Service and Products are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Products will meet every requirement or that the site will be error-free or uninterrupted.

13. Limitation of liability

To the fullest extent permitted by applicable law, our total liability arising out of or relating to the Service or any Product is limited to the amount you paid for the Product giving rise to the claim. We are not liable for indirect, incidental, special or consequential damages, or loss of profit, data or goodwill. Nothing in these Terms limits liability that cannot be limited by law, including your mandatory rights as a consumer.

14. Indemnification

You agree to indemnify and hold the Company harmless from claims, damages and expenses arising from your misuse of the Products or your breach of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. The updated version takes effect when posted on this page, with a revised "Last updated" date. Purchases are governed by the Terms in force at the time of the Order.

16. Governing law & disputes

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the district of Araraquara, State of São Paulo, have jurisdiction, without prejudice to any mandatory consumer-protection rules of your country of residence, including the Brazilian Consumer Protection Code (Law No. 8.078/1990) where applicable. Consumers in the EU may also use the EU Online Dispute Resolution platform.

17. Contact